About 36Vegas Casino

Who We Are

At 36Vegas Casino, we are operated by 36Gaming Limited, a company incorporated under the laws of England and Wales (Company Registration No. 16060742). We hold a licence issued by the UK Gambling Commission (Account No. 66806), which means we are fully authorised and regulated to provide online gaming services to customers in Great Britain. Our licence isn't just a legal requirement – it's our promise to you that everything we do meets the highest standards of fairness, security, and player protection.

Here at 36Vegas, we serve one market and one market only: Great Britain. We're not trying to be everything to everyone. Our focus is entirely on UK players, and that focus shapes every decision we make – from the payment methods we support to the responsible gambling tools we provide.

Our Games and Software Partners

We've assembled a gaming library of over 4,000 titles at 36Vegas Casino, covering every style of play you could want. Our collection is powered by some of the most respected names in the industry, and we're delighted to partner with:

• Blueprint Gaming – iconic UK-favourite slots
• Evolution – world-class live dealer experiences
• Inspired – engaging virtual sports and more
• Kiron – fast-paced virtuals for round-the-clock action
• Light & Wonder – innovative and feature-rich slots
• Pragmatic Play – slots and live casino content loved by millions

At 36Vegas, we offer game types to suit every kind of player. Our categories include slots, live casino, table games, video poker, progressive jackpots, e-sports, virtuals, and a full sportsbook. Whether you prefer spinning the reels on a classic slot or sitting down at a live blackjack table streamed in real time, our platform has you covered.

Our Welcome Bonus and Promotions

We believe in rewarding our players right from the start. At 36Vegas Casino, our welcome offer for new casino customers is straightforward and genuinely valuable: deposit and wager £36 on Casino Slots using promo code 36Vcasinowelc, and we'll give you 136 Free Spins on selected games. What makes our offer stand out? The free spins carry just 2x wagering before withdrawal, and there's no maximum win limit. For a full breakdown of all current offers, visit our 36Vegas bonus page.

The eligible games for our welcome free spins are:

• Floating Dragon – Dragon Boat Festival
• Magic Money Maze
• Crown Of Fire

Beyond the welcome offer, here at 36Vegas we run a range of ongoing promotions designed to keep the excitement going:

Banking at 36Vegas

We keep our banking simple and secure at 36Vegas. All transactions are processed in GBP, and we currently support Visa and Mastercard for both deposits and withdrawals. Our minimum deposit is £20, though you'll need to deposit at least £36 to qualify for our casino welcome offer.

When it comes to withdrawals, our 36Vegas Casino platform processes requests immediately or within 24 hours under normal circumstances. After processing, your bank will typically forward the funds within 1 to 5 working days. We ask players to allow 3–5 working days before requesting a trace on a payment. Please note that our daily win cap is set at £25,000 across the casino.

Playing on the Go – Our Mobile Experience

We know that modern players want flexibility, and at 36Vegas we deliver it. Our platform is fully optimised for desktop and mobile play, and we offer dedicated native apps for both iOS and Android. Whether you're at home or on the move, you'll enjoy the same high-quality experience across every device. Our Help Centre includes a dedicated troubleshooting section for app users – we recommend keeping your phone's operating system updated for the best compatibility.

Our Commitment to Responsible Gambling

At 36Vegas Casino, responsible gambling is not an afterthought – it's at the heart of everything we do. We are licensed and regulated by the UK Gambling Commission, and we take our obligations to player welfare seriously. Our platform includes a full suite of responsible gambling tools to help you stay in control, and our team is trained to recognise and respond to signs of problem gambling.

We also maintain strict account controls: employees of 36Gaming Limited and their families and friends may not open accounts with us, and registration requires full KYC verification – including automated checks via Experian and other credit-reference agencies, followed by manual review where necessary.

Our Customer Support Team

We're here whenever you need us. At 36Vegas, our customer support team is available around the clock, every day of the year. You can reach us through the following channels:

• Live Chat: 24/7 – the fastest way to get help
• General Support: support@36vegas.co.uk
• Complaints: complaints@36vegas.co.uk
• Compliance Officer: cco@36vegas.co.uk
• Help Centre / FAQ: Available directly on our website

Whatever your question – whether it's about a bonus, a payment, or your account – our 36Vegas team is ready to assist you promptly and professionally.