Our 36Vegas Casino Responsible Gaming Commitment

Why Responsible Gaming Matters to Us

Here at 36 Vegas, we are fully licensed and regulated by the UK Gambling Commission (Account No. 66806), one of the most stringent regulatory bodies in the world. That licence comes with serious obligations — obligations we embrace wholeheartedly. We operate exclusively for UK residents, and we understand the unique responsibilities that come with serving players in Great Britain. Our operator, 36Gaming Limited, is incorporated under the laws of England and Wales and holds itself to the highest standards of player protection.

We at 36Vegas Casino know that for the vast majority of our players, gambling is a fun leisure activity. But we also recognise that for some people, gambling can become problematic. That is why we have invested in a comprehensive suite of responsible gaming tools — designed to give you full control over how, when, and how much you play on our platform.

Our Responsible Gaming Tools

At 36 Vegas, we give you direct access to a range of self-management tools within your account. You don't need to contact us to use most of these features — they are available to you at any time, directly through your account settings.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to manage how much money you add to your 36Vegas Casino account. Once a limit is in place, we will enforce it immediately. If you wish to increase a deposit limit, we apply a mandatory cooling-off period in line with UK Gambling Commission requirements — so the increase does not take effect straight away. Reductions, however, come into force instantly.

Loss Limits

Here at 36 Vegas, we allow you to set a cap on how much you can lose within a defined time period. This is a powerful tool to help you stay within your personal budget and avoid chasing losses. As with deposit limits, reductions apply immediately while increases require a waiting period.

Session Time Limits & Reality Checks

We at 36Vegas Casino give you the ability to set a maximum session duration. Once your chosen time is reached, you will receive a prompt and can choose whether to continue or stop. Reality check notifications can also be enabled to remind you how long you have been playing and how your session is going — helping you stay grounded and make informed decisions.

Cooling-Off Periods

If you feel you need a short break from gambling, our 36 Vegas cooling-off feature allows you to pause your account for a defined period — from 24 hours to several weeks. During a cooling-off period, you will be unable to deposit or place bets on our platform. This is an immediate measure designed to give you space and perspective.

Self-Exclusion

For players who feel they need a longer break, we at 36Vegas Casino offer self-exclusion options. You can self-exclude for a minimum period and, once activated, your account will be closed and you will not be able to reopen it until the exclusion period has fully elapsed. We strongly encourage any player who feels their gambling is out of control to use this tool without hesitation. You can also register with GAMSTOP, the national self-exclusion scheme, which will block you from all UK-licensed online gambling sites simultaneously — including 36 Vegas.

Protecting Vulnerable Players

Age Verification

At 36 Vegas, we operate a strict zero-tolerance policy on underage gambling. Every new player must complete our Know Your Customer (KYC) verification process before they can deposit or play. We use automated checks via Experian and other credit-reference agencies, followed by manual review where necessary. No one under the age of 18 is permitted to open an account or use our platform under any circumstances. We at 36Vegas Casino strongly recommend that parents and guardians use parental control software to prevent underage access to online gambling sites.

Protecting Third Parties

Our 36 Vegas platform is intended solely for personal use. You must not allow any other person — including family members — to access or use your account. If we identify any suspicious account activity or signs of misuse, we reserve the right to restrict or close the account in question. We take our duty of care seriously and act on any concerns promptly.

Recognising Problem Gambling

We at 36Vegas Casino want to help you recognise the warning signs of problem gambling early. Ask yourself the following questions honestly:

• Are you spending more money on gambling than you can afford to lose?
• Do you find yourself chasing losses — gambling more to try to win back what you've lost?
• Is gambling affecting your work, relationships, or mental health?
• Do you lie to friends or family about how much you gamble?
• Have you tried to cut down on your gambling but found it difficult?
• Do you feel anxious, irritable, or restless when you are not gambling?
• Are you borrowing money or selling possessions to fund your gambling?

If you answered yes to any of these questions, we encourage you to use our responsible gaming tools immediately and to reach out for professional support. At 36 Vegas, we are here to help — not just to entertain.

External Support Organisations

Here at 36Vegas Casino, we actively signpost our players to independent organisations that provide free, confidential help for anyone affected by gambling-related harm:

Our Commitment to Responsible Promotions

At 36 Vegas, we apply responsible gaming principles to our promotional activity as well. We reserve the right to restrict or exclude any customer from our bonuses and promotions — including our welcome offer — for compliance, risk, account behaviour, or responsible gambling reasons. If we have identified a player as at risk or if they have activated any responsible gaming tools, they may not be eligible for certain promotional offers. We believe that protecting our players always takes precedence over commercial considerations.

We at 36Vegas Casino also enforce a maximum daily win cap of £25,000 across our casino, regardless of game results or account balance — a measure that forms part of our broader approach to responsible and transparent gaming.